Privacy Policy & T&C’s

About this Policy

Our privacy policy will help you understand how Robyn Drummond Fitness uses the data you provide to us when you visit and use www.robyndrummondfitness.com.

We reserve the right to change this policy at any given time, of which you will be promptly updated. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.

Our use of cookies

Cookies are small files saved to your device that stores a unique ID for you.

Cookies do not allow us to gain control of your computer – the information is purely statistical data about our users’ browsing actions and patterns, and does not identify any individual.

Once you agree to allow www.robyndrummondfitness.com to use cookies you also agree to allow us to use the data collected.

Information we collect

When you visit www.robyndrummondfitness.com we may collect the following data

  • your IP address
  • your contact information and email address

Why we collect your data

We collect data for a number of reasons

  • to improve the website offering
  • to send promotional emails and information that we think you may find useful
  • to customize our website according to your online behavior

Our status and details

For the purpose of the GDPR www.robyndrummondfitness.com is the data controller and any enquiry regarding the collection or processing of your data should be addressed to our Data Protection Officer using the contact details below:

Name:xxxxx

Email address: xxxxxx

By using the Website you consent to this policy. We are registered with the Information Commissioner’s Office for this purpose.

Terms and Conditions of Robyn Drummond Fitness 

  • There are no tie in fees to our monthly direct debit system, and you can cancel at any point. The ownership is on you to cancel your direct debit subscription. Please note however, if you cancel mid way through a month, you will not be reimbursed for the remainder of that month. Repeated failure to retain payment via our direct debit system may lead to cancellation of membership.
  • Our annual membership is non refundable.
  • Your access to our closed group should be utilised by only your household via one account. Any breaches of this may result in cancellation of your direct debit
  • We encourage everyone to engage in discussions via our closed Facebook group. With that in mind, any nasty, unfair, unnecessary comments will be removed instantly from the group.Ensure you have a safe space, free of hazards before participating. Please ensure you “warm” up and “cool” down before and after exercise. Our videos can be found in the guide section 1 of our Facebook group
  • Exercise (including gym workouts and home workouts) are done at your own risk, please know your own limitations and choose alterative options where applicable. Under no circumstance should we have any liability to you for any loss/ damage of any kind incurred as a result of the use of our online platform. Your use of our online platform and your reliance of any information from this platform is used at your own risk.
  • If you have a medical condition which may impact your performance on our online platform, you may need to contact your GP prior to starting. Please inform us of this medical condition, however participation is at your own risk.
  • All classes and timetables are subject to change – in the event that I am unwell or on Annual Leave, the group will be notified and pre-recorded classes will be provided where possible.
  • Photographs and or videos shared by you may be used for promotional purposes only. If you “tag” us publicly via social media we may further share this on our wider platform. Please let us know if you do not wish for your public information to be shared. We will ask permission to share any content sent to us privately.
  • As an online platform you acknowledge that complex software is never wholly free from technical issues arising from internet connection services, defects, errors and bugs. If a fault is due to Robyn Drummond Fitness technical services, we will endeavour to provide a pre-recorded option
  • On occasion, an alternative, equally qualified instructor may be used in the place of Robyn Drummond. During these times, we ask you to continue to support alternative instructors as you would do with Robyn.